CONTACT US
Contact Us
If you have any questions, please contact us:
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By email: info@smart-novelty.net
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By phone number: 12263554212
OUR GUARANTEE
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We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 45 day guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.
FAQ
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When you have found a Product on our smart gadgets store that you would like to buy, please click on the button labelled "add to cart". This will add your Product to a virtual "shopping cart".
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To change what’s in your virtual shopping cart at any time, click on the button labelled "edit cart".
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To remove a Product from your virtual shopping cart, click on the button labelled "remove" by the product.
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To add more Products to your virtual shopping cart, click on the link labelled "continue shopping".
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To pay for the Products in your virtual shopping cart at any time, click the button labelled " check out".
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When you click the " check out" button, you will be asked to provide various information necessary to process your order and deliver the Product(s) to you.
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How do I place an order?

Once you have finished adding items to your Shopping Cart, simply click the “Check Out” button on the Shopping Cart page and we will guide you through the check out process.
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Payment and Shipping

Orders are shipped Monday through Friday, excluding China public holidays. Any orders placed on Saturday or Sunday will be shipped the following week.
Your order will be dispatched within 3 working day of receiving payment (Monday-Friday) Economy Shipping to worldwide (11 to 35 business days)
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
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Secure ordering & payment options

Sending payments with PayPal is safer than carrying cash or sharing your financial information with the seller. We also accept Visa and Mastercard . Every eligible transaction is protected by advanced encryption and 24/7 fraud monitoring.
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Returns & refunds

Returns accepted if product not as described, buyer pays return shipping fee; or keep the product & agree refund with seller.
Full Refund if you don't receive your order